Shipping Policy

Thank you for choosing The Pawfect Portrait! We are committed to making your experience with us smooth and stress-free. Below, you’ll find all the details about our shipping process.

Order Processing

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends or public holidays will be processed the following business day.

Shipping Rates

  • Shipping rates are calculated based on your location and will be displayed at checkout before you complete your purchase.
  • For orders above a certain value, free shipping may be offered—check out our promotions!

Shipping Methods and Times

  • Standard Shipping: Estimated delivery in 5-10 business days.
  • Expedited Shipping: Estimated delivery in 3-5 business days.

Order Tracking

  • Once your order has been shipped, you’ll receive an email with a tracking number.
  • Track your order anytime on our Order Tracking Page.

International Shipping

  • We currently ship to select countries around the world.
  • International shipping rates and estimated delivery times will be displayed at checkout.

Customs and Duties

  • For international orders, additional customs duties or taxes may apply depending on your country’s regulations.
  • These charges are the responsibility of the recipient and are not included in your order total.

Address Accuracy

  • Please ensure your shipping address is entered correctly to avoid delays or delivery issues.
  • We cannot be held responsible for shipments lost due to incorrect addresses.

Delivery Issues

Delayed Shipments

  • While we strive to deliver on time, unforeseen delays may occur. We will notify you immediately and keep you updated.

Returns and Refunds

  • If you need to return your product or request a refund, please refer to our Return Policy for detailed instructions.

We appreciate your trust in The Pawfect Portrait and are here to help if you have any questions or concerns.

The Pawfect Portrait Team
Email: support@thepawfectportrait.com